Learn about our plans for GOV.UK Chat, the AI-powered chat system we’ve built as an easier, quicker way to interact with government.
It’s been a few weeks since we let you know how we’re doing with the beta of our content and publishing guidance. We’ve continued to fill gaps and respond to the feedback we’ve had so far. We’ve received around 100 …
Content editors came together at the Home Office last week to share knowledge, ask questions and discuss common themes. Here’s what we talked about. GDS updates Mainstream content designer John Turnbull talked about how to write Zendesk tickets. He’s shared …
We’ve just started our third round of GOV.UK content spot checks and we’ve made some changes to the way we do it. In the first 2 rounds of spot checks we only reviewed content published by government departments. For the …
We know through user research that people with specialist user needs want to see everything about their specialisms. They want to know when content has changed and quickly understand what has changed. So we’ve made a couple of improvements to …
Performance analysts are at the heart of helping GDS digital teams understand user needs. But we’ve become increasingly aware of the user needs in the rest of government for data, analysis and reporting. We’ve been working to support these needs …
In the 2 years since GOV.UK launched, we’ve learned a lot about the government users of GOV.UK. This includes both specialists who produce information, and the digital publishing teams that work with them to make sure their information is in …
Content designers across government asked for a way to download lists of documents from Whitehall to help them audit their content on GOV.UK. Some departments needed to tidy up content that was migrated during transition, and others need to look …
...work with the Ministry of Justice and Her Majesty's Courts and Tribunals Service to look at third party publishing, via a new API, of a page on GOV.UK for every...
The Charity Commission recently joined GOV.UK. Prior to that move, Sam Brierley, Head of Digital Content, centralised publishing. This move reduced costs and printed pages and improved content on the website. Here’s his story. Back in 2009, I moved the …
We’ve recently simplified the way we link to local services like Report a litter problem, Find out your rubbish collection day and many more. Our colleagues in DCLG got in touch to let us know that when users follow links …
The GOV.UK app went live in public beta in July 2025. Find out what’s been happening, and what’s coming next, on the GDS blog.