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A year of Google Analytics 4 on GOV.UK

Dark blue dashboard with sidebar icons (crown, bell, bug, gear), bar charts, a circular progress indicator labelled '4', a waveform graph, and coloured notification panels indicating status.

A year of Google Analytics 4 on GOV.UK

Discover what we’ve learned in the year since the GOV.UK website fully migrated to Google Analytics 4, and how our use of data is evolving as GOV.UK expands to multiple digital channels.

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Ways to use Pivotal Tracker

Posted by: Neil Williams, Posted on: 10 July 2013 - Categories: Working with us

...To check the status or priority of a given ticket We'll often give you a link to a Pivotal ticket in response to a support request, for example if we...

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What's the max file size for attachment uploads?

Posted by: Neil Williams, Posted on: 10 July 2013 - Categories: Best practice

The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. We get asked this a lot. The answer is 500 Mb - which is way more than you should ever need, …

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How to use analytics to test a hypothesis: Universal Credit case study

Posted by: Lana Gibson, Posted on: 9 July 2013 - Categories: User insights

The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. We’re always looking at the data to see how our content is performing. The tools we’ve built show us trends and …

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Being Zen about Zendesk

Posted by: Liz Lutgendorff, Posted on: 4 July 2013 - Categories: How we work

The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. One of the main ways suggestions for content amendments or additions gets fed into our team is through our online request-handling …

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Redesigning browse

Posted by: margarethanley and Henry Hadlow, Posted on: 3 July 2013 - Categories: How we work

Over the last two weeks, a small team in GOV.UK Mainstream have been developing new browse pages. We have two challenges 1. Increasingly additional content needs to be linked via the Browse pages 2. Some of the current pages do …

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Nice example of an HTML publication

Posted by: Ross Ferguson, Posted on: 3 July 2013 - Categories: Best practice

Anyone looking for a new 'go to example' of an HTML publication should check out DVLA's new business plan. We reckon it uses the features well and is pretty good...

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Rethinking navigation

Posted by: Tom Byers, Posted on: 3 July 2013 - Categories: How we work

We've been taking a look at how we use navigation (nav) tags in the HTML of our pages and seen some room for improvement. Nav tags are used to identify blocks of links that share a common navigational theme. For …

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Red asterisks and other innovations in the government publisher

Posted by: Neil Williams, Posted on: 2 July 2013 - Categories: Product changes

...on your content, the status of fact check requests, and notifications of documents newly tagged to your organisation, topic(s) and policies. And, ultimately, we plan to combine data from various...

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This sprint: improving publications and consultations

Posted by: gov.uk archive author, Posted on: 2 July 2013 - Categories: What we're working on

On the GOV.UK government team we're switching to two-week sprints as of tomorrow, Wednesday 3 July. Sprinting for a week at a time made sense while we were in the...

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Collaboration, iteration and new formats

Posted by: Natalie Shaw, Posted on: 28 June 2013 - Categories: How we work

We're currently redeveloping the Child Benefit tax calculator, a tool which takes care of a large number of very different user needs. It's the first bespoke calculator for GOV.UK, which will be a move away from the 'choose your own …

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Inside GOV.UK

A blog about running and improving GOV.UK, for anyone who is working on GOV.UK or interested in how the digital home of the UK government works. Written by the Government Digital Service team.

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