GOV.UK’s most-viewed content gives us crucial guidance about what our users are looking for and how we can develop our services. From a historic Coronation to key tax updates and a new system of emergency alerts, here were some of 2023’s big moments.
In the Core team (one of 4 product teams at GOV.UK) we look after the development and maintenance of many applications behind GOV.UK, including Whitehall Publisher. We collect lots of data about the usage of GOV.UK and how it performs …
At the bottom of most pages on GOV.UK, we ask ‘Is there anything wrong with this page?’. We collect the responses anonymously, in our Feedback explorer tool, sometimes called Feedex. These responses help content designers and publishers fix what’s wrong …
We’ve set up a trending searches dashboard to show search terms that people are looking for more than usual in GOV.UK site search. This can help you to spot emerging or rising user needs and react quickly to make sure …
During the recent GOV.UK firebreak, we made some improvements to info pages. These are the ‘shadow’ pages that exist for almost every page on GOV.UK. They show user needs for that page and metrics about how well the page meets …
We’ve just launched ‘info’ pages on GOV.UK. These pages aim to help anyone who publishes on GOV.UK to: start content design with user needs spot problems and potential improvements with existing content
We recently blogged about using Tableau to visualise how 'departments and policy' content is being viewed on GOV.UK based on data for May.
We're using a new data visualisation tool called Tableau to reveal new information on how 'departments and policy' content is being viewed on GOV.UK. The GDS departments and policy content team currently uses Google Analytics to track how content is viewed and the effects of …
GOV.UK is moving to be multi-channel. Learn more about our priorities by reading our strategy for growth.
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