How we’re designing GOV.UK Chat
How we’re designing GOV.UK Chat
Learn more about our approach to designing GOV.UK’s experimental chatbot.
What we're working on: 09 December 2016
This is a list of what we’ve been working on since the last update on 28 November 2016, and what we plan to do next. As usual we’ve divided the work up into lists of what we’ve been doing to …
Consolidating our content templates
Our team is here to simplify the GOV.UK frontend architecture and design, so that it’s simpler and faster for us to iterate, making way for exciting improvements in the future.
5 reflections from 5 GOV.UK people on the occasion of GDS's 5th birthday
It’s an increasingly tough commission, the birthday blog post.
GOV.UK’s content operating model: what’s next after discovery
I’m Trisha Doyle, the Head of Content Design for GDS, and I want to tell you about our work on GOV.UK’s content operating model, following on from Neil Williams’ blog post about it a few months ago.
Discovering international content
Where do you start when doing a discovery into so much content? We had 6 weeks to sensibly review and make recommendations about GOV.UK content for international users - not an easy task when GOV.UK has thousands of pages.
A new tool to help users check someone’s criminal record
Checking someone’s criminal record isn’t straightforward. In some cases, employers must check someone’s criminal record, but in others it’s a criminal offence to request a check.
What we're working on: 28 November 2016
This is a list of what we’ve been working on since the last update on 11 November 2016, and what we plan to do next. As usual we’ve divided the work up into lists of what we’ve been doing to …
Incident report: GOV.UK DNS outage
This post is a report about 2 recent incidents on the GOV.UK website. We’re still working through our incident process, but due to the scale of these issues, we felt it was important to publish our report as soon as …
What we're working on: 11 November 2016
This is a list of what we’ve been working on since the last update on 28 October 2016, and what we plan to do next. As usual we’ve divided the work up into lists of what we’ve been doing to …
Improving content about pensions
Some of the content designers at GDS have recently worked on making GOV.UK mainstream pensions content clearer, reducing duplication and improving user journeys. This work’s been informed by research about retirement carried out by the GDS service team, plus research by …
Related content and links
GOV.UK’s strategy for growth
GOV.UK is moving to be multi-channel. Learn more about our priorities by reading our strategy for growth.
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