Creating the GOV.UK Publishing Design Guide
Creating the GOV.UK Publishing Design Guide
We’ve improved how we work at GOV.UK by creating a new design resource for our teams. Here’s why and how we did it.
What we’re working on: 11 December 2015
...iforms to help users update their details online worked on user journeys to HMRC's personal tax account Improving GOV.UK Things we’ve done to improve GOV.UK in relation to the missions...
A year in the life of the GOV.UK content team
The GOV.UK content team is responsible for updating over 3,200 pieces of content (what we refer to as mainstream content). The content team is made up of about 25 content designers, supported by 2 delivery managers, 2 performance analysts, 3 …
Using analytics within product teams at GOV.UK
Posted by:
Jen Allum - Former Director, GOV.UK, Posted on:
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Categories:
How we work, Product changes, User insights
...structured in our use of this data, so we've created a simple analytics report. It shows activity in the apps, focusing on how they are used by government publishers. This...
Product decisions for GOV.UK
At the recent Content Conference we ran a session with editors in government to help them better understand how product decisions are made in GOV.UK. We received a lot of positive feedback from content designers saying that they found the insights …
Incident report: announcements on GOV.UK
This post is about a recent incident on the GOV.UK website. For more information on incidents on GOV.UK, you can check the status of the GOV.UK site or read more...
Creating pathways for users
We've blogged about how we're bringing our different subject taxonomies together and allowing content designers to tag with a single topic, describing what the content is about. We also have to work out how to present topic pages to users …
What happens when things go wrong on GOV.UK
...who are working on our Technical Support team for the week. They’re there specifically to provide support and to deal with problems on the site. When something has gone wrong,...
Guerrilla testing content - it makes it better
...And it makes you recognise your own assumptions as a content designer. At the GOV.UK content conference beta, I ran a session to tell the content community about some guerrilla...
What we’re working on: 13 November 2015
...rent property from 1 February 2016. we’ve also updated 3 pieces of mainstream content private renting, check tenant right to rent documents and penalties illegal renting and added a homepage...
Working with subject matter experts to improve content
In this guest post, Amanda McMahon of the Disclosure and Barring Service (DBS) talks about working with subject matter experts (SMEs) to improve GOV.UK content and user engagement. Towards the end of last year, I started thinking about improving content …
Related content and links
GOV.UK’s strategy for growth
GOV.UK is moving to be multi-channel. Learn more about our priorities by reading our strategy for growth.
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