Creating the GOV.UK Publishing Design Guide
Creating the GOV.UK Publishing Design Guide
We’ve improved how we work at GOV.UK by creating a new design resource for our teams. Here’s why and how we did it.
Moving detailed guides to /guidance
A detailed guide is a content type used for answering specific, task-oriented user needs or providing advice to specialist or professional audiences. There are more than 4,000 detailed guides published on GOV.UK, on topics ranging from calculating your school milk …
Previewing manuals and specialist documents
Editors often want to be able to preview their content as it will appear on the site, before making it live. Some of our publishing tools support this – for example Whitehall Publisher – but they’re not very consistent, and many …
What we’re working on: 21 August 2015
...to www.gov.uk/guidance/balancing-water-resources allow GDS editors to withdraw and redirect statistics announcements consistently send organisational data to Google Analytics for all pages display an unsupported browser warning message for publishing tools...
How we tag now
Three weeks ago, we held a workshop on tagging content to the new policy pages with managing editors from government. It became clear that the tagging guidance for all of GOV.UK is now out of date. For those who couldn’t …
What we’re working on: 7 August 2015
...keep the site accurate, available and secure, and to meet the most pressing needs of end users: made improvements to user journeys from GOV.UK to HMRC online services published updates...
Making the Summer 2015 Budget accessible
For the first time on GOV.UK, we published the Budget as a web page. We know that publications work better as HTML publications rather than PDFs. They’re better for search, better for mobile and comply with open standards. Let’s HTML …
What we’re working on: 17 July 2015
...users can find their correct local councils Mission: 16 content themes improved by October completed improvement work on driving-related content, which included refining the 'contact DVLA' smart answer to point...
8 days at the Treasury: writing GOV.UK content for the Summer Budget
It was 35 degrees on the day I started at the Treasury. Greece was in crisis and the Chancellor’s Summer Budget was 7 days away. The atmosphere was intense. I went there to draft the Budget news story and to …
User journey maps and funnels
Posted by:
Keith Emmerson, Content Product Lead, Posted on:
-
Categories:
Best practice, How we work, User insights
Over in content corner at GOV.UK, we’re spending 20% of our time improving content beyond our reactive ‘business as usual’ work. I've been looking at the Standard Visitor visa guide. My analyst colleague Chris Russell suggested modelling a user’s journey …
Rebuilding browse based on user needs
This week we’re launching a new section of GOV.UK: ‘childcare and parenting’. It contains existing content, organised in a different way: based on user need. Right now, it looks very similar to the rest of mainstream browse, but this is …
Related content and links
GOV.UK’s strategy for growth
GOV.UK is moving to be multi-channel. Learn more about our priorities by reading our strategy for growth.
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