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GOV.UK has entered the Chat: our vision for GOV.UK Chat

A white text box is displayed in front of a light blue background. The text box reads "Hello, I'm GOV.UK Chat"

GOV.UK has entered the Chat: our vision for GOV.UK Chat

Learn about our plans for GOV.UK Chat, the AI-powered chat system we’ve built as an easier, quicker way to interact with government.

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Content clinic 30 April: what we covered

Posted by: Rosie Cowling, Posted on: 14 May 2014 - Categories: Best practice, Events

The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. We ran a slightly smaller content clinic this month, due to the Tube strike. But there was still plenty to talk …

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Detailed guides should start with user needs

Posted by: Lisa Scott, Posted on: 13 May 2014 - Categories: Transition, User insights

The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. All content on GOV.UK should start with needs. Before creating a detailed guide, you must specify the user need. We've released …

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Changes in ministerial responsibility: coordinating GOV.UK publishing

Posted by: Anthony Simon, Posted on: 12 May 2014 - Categories: Working with us

The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. Every now and then, changes need to be made to the list of government ministers on GOV.UK to reflect new appointments. …

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New search results page design: unified search

Posted by: Ben Andrews, Posted on: 12 May 2014 - Categories: Product changes

We’re shortly releasing an update to GOV.UK search that we are calling ‘unified search’. This update presents search results from all of GOV.UK in a single list, rather than the tabbed page layout separating the ‘Services and information’ content from …

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Creating multiple tables in Whitehall Publisher

Posted by: Michael Lyons, Posted on: 9 May 2014 - Categories: Best practice, Transition

Michael Lyons, a content designer at Defra, writes about finding a workaround for splitting tables containing multiple links in Whitehall Publisher. Creating tables in Whitehall Publisher can, initially at least, be vexing. Particularly as the markdown is (understandably) designed to …

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First of the finders: CMA

Posted by: Alice Newton - former Product Manager for GOV.UK, Government Digital Service, Posted on: 8 May 2014 - Categories: Product changes, Working with us
Competition and Markets Authority case finder

For many months, my team have been working on new features to meet user needs that GOV.UK  doesn’t currently support and which agencies need before they can transition to GOV.UK. One of these features is a filtered search (popularly known …

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Corporate pages now have workflow

Posted by: Alan Maddrell, Posted on: 7 May 2014 - Categories: Product changes

The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. We've introduced publishing workflow to corporate information pages, for example, 'working for...', 'procurement at...' and 'media enquiries'. Previously, any changes you …

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Transition: it's a bit like moving house

Posted by: Antony Hopker, Posted on: 6 May 2014 - Categories: Transition

Antony Hopker is Strategic Communications Manager at Education Funding Agency, which manages £54 billion of funding a year to support all state-provided education for 8 million children aged 3 to 16, and 1.6 million young people aged 16 to 19. We …

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GOV.UK weeknotes (1 May)

Posted by: Graham Francis, Posted on: 1 May 2014 - Categories: What we're working on

Our bi-weekly summary of what we’ve done recently to develop GOV.UK, and what’s coming up. What we’ve done In the past couple of weeks, we’ve: launched a tool which lets specialists filter Competition and Markets Authority cases improved specialist browse …

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Graphing the Employment Income manual

Posted by: Alice Newton - former Product Manager for GOV.UK, Government Digital Service, Posted on: 1 May 2014 - Categories: Transition

We blogged about our plans for HMRC manuals many months ago, and since then we’ve spoken to more users of the manuals and made minor changes to our designs. Now we’ve started work to put one full manual online in …

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