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How information architects are helping to build GOV.UK’s future

Three information architects standing in front of a large screen displaying a presentation slide which reads: “World Information Architecture Day London 2025. 32 locations, 17 countries, 5 continents.”

How information architects are helping to build GOV.UK’s future

As we reflect on a successful event at GDS for World Information Architecture Day, find out how information architects’ work to classify, structure and consistently manage content is supporting GOV.UK’s ambitions.

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Do people read your emails?

Posted by: Tara Stockford, Senior Performance Analyst at GOV.UK, GDS, Posted on: 2 October 2013 - Categories: User insights

Like a lot of teams working in government departments, we send round regular update emails to a large group. Often, we don't hear anything back. Is this because people aren't interested, or because we're giving them all the information they …

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Agencies and arm’s length bodies: transition to GOV.UK

Posted by: Alyson Fielding, Posted on: 1 October 2013 - Categories: Transition

The first government agencies have now started their move onto GOV.UK.  There's a big challenge ahead. This stage of the transition will bring more than 300 agencies and arm’s length bodies (ALBs) into a single website, GOV.UK. Once it's completed, GOV.UK will see …

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Mapping how users get to government content on GOV.UK

Posted by: Ashraf Chohan, Posted on: 27 September 2013 - Categories: User insights

Visualising analytics data can help us see trends and gain insights into things that aren’t possible to see just by looking at the numbers in our standard analytics interface. The diagram above (and here in an interactive form) is one …

Read more of Mapping how users get to government content on GOV.UK - 3 comments

Updating smart answers and calculators

Posted by: Liz Lutgendorff, Posted on: 26 September 2013 - Categories: How we work

There are 3 main reasons why smart answers, tools and calculators take longer to update than normal (what we call flat) content. They are often more complicated This isn’t to say that flat content isn’t complicated - translating complex tax …

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Lost for words: Google stops providing keywords

Posted by: Peter Jordan, Posted on: 25 September 2013 - Categories: User insights

We have evangelised about the importance of analysing search data to help define user needs and measure the effectiveness of GOV.UK content. Unfortunately, one of the most important sources of data is drying up: what people searched for in Google …

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Coming in this sprint: featuring on topics, changes to HTML publications and more

Posted by: Neil Williams, Posted on: 23 September 2013 - Categories: What we're working on

...play catch-up, so we'll probably do this for every sprint from now until we've got them back in check. Multiple, ordered HTML versions with metadata. Ongoing from last sprint, we're...

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Top task links: updated guidance

Posted by: Graham Francis, Posted on: 20 September 2013 - Categories: Best practice, Working with us

The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. So over the past few weeks, we’ve been talking to a bunch of government organisations about updating your homepages to follow …

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Why attachments/HTML versions are now mandatory on publications

Posted by: Neil Williams, Posted on: 18 September 2013 - Categories: Working with us

...correspondence with ministers and officials (like decision letters). These still fit the definition, albeit less clearly. In the middle of that scale sit things like transparency data and responses to...

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The HTML curriculum

Posted by: Neil Williams, Posted on: 13 September 2013 - Categories: Working with us

...2014 national curriculum, published yesterday by the Department for Education (DFE), are all in our HTML publications format. Our new, national curriculum-approved, style for displaying fractions It's a natively digital...

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Improving browse and navigation

Posted by: Henry Hadlow, Posted on: 11 September 2013 - Categories: How we work, User insights

In the last few weeks, we've been taking a look at how people browse and navigate GOV.UK. We've just made a start with some HTML prototypes and research in the usability lab.

Read more of Improving browse and navigation - 14 comments
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Inside GOV.UK

A blog about running and improving the GOV.UK website, for anyone who is working on GOV.UK or interested in how the digital home of the UK government works. Written by the GOV.UK Team

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