How we do team selection on GOV.UK
This post explores how we plan who works on which team on GOV.UK, and how that process has evolved throughout 2017-2018.
How we work
Classifying and measuring tech debt in GOV.UK
GOV.UK was built rapidly to meet a tight deadline. The push to get GOV.UK out of beta into live, transitioning 326 government websites onto the single domain, and closing down Directgov and BusinessLink resulted in a significant amount of technical …
What we learned from the 7th round of GOV.UK benchmarking
On GOV.UK, we’ve just completed our 7th wave of usability benchmarking. It’s something we do every 6 months to get an insight into whether our efforts to improve GOV.UK are having a positive impact on the overall user experience.
Pair writing with Student Loans Company
I’m a content designer on GOV.UK and Sarah is a content editor at the Student Loans Company (SLC). Last quarter we worked together on improving content around applying for a means-tested student loan. As part of the process, students enter …
Using A/B testing to measurably improve common user journeys
We’ve been using A/B testing across 2 teams to make measurable improvements to common user journeys on GOV.UK. What is A/B testing? A/B testing is a method to compare two versions of a page against each other to determine which …
What we delivered in the first 3 months of our new roadmap
In July we wrote about our new way of working and what we’re learning from it. We also wanted to write a bit more about what we’d actually delivered too, so here it is: 2 week blitz Our new roadmap …
Benchmarking and performance measurement of content transformation
We’re embarking on a huge programme of work to design a single taxonomy and transform our operating model and the content that is published on GOV.UK. The aim of this work is to make it easier for people to find …
The nuts and bolts of a transition project
The Government Digital Service (GDS) Transition team has been an industrious bunch since we formed in September 2016. For a team of just 4 people (2 content designers, a content lead and a policy and engagement manager), we’ve achieved a …
Making better decisions with data
As a performance analyst on GOV.UK, my job is to assess how well the site is performing, and track the effects of changes we put in place. Sometimes people think this mostly involves monitoring trends. That's important, but the interesting …
7 hours with the content team: a visit from Dublin
The Health Service Executive (HSE) is the Irish equivalent of the NHS – its purpose is to build a high quality health service for the people of Ireland. Our core values are care, compassion, trust and learning.
Related content and links
The GOV.UK roadmap
Read the GOV.UK roadmap to find out what the GOV.UK team are working on. It shows what we’ve recently shipped, what we’re working on and what we’re looking into.
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