We’re trying to make it quicker to update content on GOV.UK. We’re doing this by talking to each other more when we write content, which is making our work better and cutting down the time our editing process takes.
How we work
We’re Ronni Taylor and Phil Hogg and we’re both HMRC content designers. We usually work in HMRC’s Manchester Digital Design Centre but for 2 weeks in August we moved down south to work alongside our GDS colleagues in London. It’s …
It's been a while since I've done one of these posts about other posts. So as it's Christmas, here's a list of things written by other people. They are interesting, I promise.
It’s an increasingly tough commission, the birthday blog post.
It’s been a while since we last blogged about how the GOV.UK content team is structured. Our 2015 post about changes to the content design team explained we created 4 teams in order to develop knowledge in a subject areas and …
Here’s an example of how a multi-disciplinary team of user researchers, performance analysts, content designers and developers work together to improve the user experience on GOV.UK.
In December last year I got a very exciting call. A month later I started as Government Digital Service’s (GDS) first junior content designer.
At GOV.UK we get an average of 120 product support requests a month from the public and organisations across government.
While of course I would hope that you're not thinking about or doing work things over the weekend, here are a couple of posts from other GDS blogs that you might find interesting.
We’ve just finished improving the application we use on GOV.UK for postcode matching. It’s used to give a result for ‘local transactions’ and ‘find my nearest’ formats. Local transactions help users find services and content that are provided by their …