Improving navigation on GOV.UK
One of the biggest frustrations users sometimes have with GOV.UK is the difficulty of finding what they need - and discovering what they don’t yet know they need - through site search and navigation.
Product changes
Moving detailed guides to /guidance
A detailed guide is a content type used for answering specific, task-oriented user needs or providing advice to specialist or professional audiences. There are more than 4,000 detailed guides published on GOV.UK, on topics ranging from calculating your school milk …
Previewing manuals and specialist documents
Editors often want to be able to preview their content as it will appear on the site, before making it live. Some of our publishing tools support this – for example Whitehall Publisher – but they’re not very consistent, and many …
Rebuilding browse based on user needs
This week we’re launching a new section of GOV.UK: ‘childcare and parenting’. It contains existing content, organised in a different way: based on user need. Right now, it looks very similar to the rest of mainstream browse, but this is …
GOV.UK high-level roadmap - Quarter 2, 2015
Following on from the recent trio of posts in which we talked about the operating context, team structure and goals for GOV.UK in 2015 to 2016, we’ve now completed the work to plan a high-level roadmap for 9 months ahead.
Renaming ‘Topics’ in Whitehall publisher
We blogged recently about the changes we’re making to the browse pages on GOV.UK. This is part of the work we’re doing to make it easier to find things. The next, small step is happening this week. The association (tag) …
Improving content with anonymous feedback
At the bottom of most pages on GOV.UK, we ask ‘Is there anything wrong with this page?’. We collect the responses anonymously, in our Feedback explorer tool, sometimes called Feedex. These responses help content designers and publishers fix what’s wrong …
Consolidating and linking up browse categories on GOV.UK
This is an update on some work we’re doing to make it easier to find things on GOV.UK. As explained in the previous post, part of the solution to help users find what they need is to reduce the number …
What's next for manuals
We’re testing and launching changes to the manuals format, as the first of our improvement plans. These improvements will roll out over the next few weeks. Search a manual We’re adding internal search of the contents of a manual, accessed …
New tool to see trending searches
Posted by:
Tara Stockford, Senior Performance Analyst at GOV.UK, GDS, Posted on:
-
Categories:
Product changes
We’ve set up a trending searches dashboard to show search terms that people are looking for more than usual in GOV.UK site search. This can help you to spot emerging or rising user needs and react quickly to make sure …
Related content and links
GOV.UK’s strategy for growth
GOV.UK is moving to be multi-channel. Learn more about our priorities by reading our strategy for growth.
Subscribe to Inside GOV.UK to keep up to date with our work.