User insights help us to understand how we can develop GOV.UK to ensure it continues to meet people’s needs and work well for everyone. Learn about some of 2025’s main findings across the GOV.UK website, app and social media channels.
Three posts about GOV.UK from other blogs, in case you missed them:
Late last year, we finished transitioning the websites of more than 300 government organisations onto GOV.UK. Since then we’ve formed a new team to focus on improving navigation to make it easier for GOV.UK users to find what they need, …
...been done in the week, and what’s coming up next week. Manuals We talked about the new manuals format and showed off this great example from the Department for Education...
We want to promote a common strategy for content teams across government. This is so we collectively improve content quality across government and identify and fix those things that stop us from meeting our principles. We need all the content …
During the recent GOV.UK firebreak, we made some improvements to info pages. These are the ‘shadow’ pages that exist for almost every page on GOV.UK. They show user needs for that page and metrics about how well the page meets …
We're changing the policy format to better meet users' needs and get people to what they need faster.
...to make them more user-friendly and bring them in line with GDS design principles. Between the backend and frontend sits the newly developed “write API” that allows HMRC editors to...
...priority) readying the site for the election making it easier for users to find things through site search and navigation making the publishing software simpler and more flexible The April...
“We’re going to split you into groups and get you to do the work.” Words that strike fear into the hearts of conference-goers everywhere, but the delegates at the GDS Content Design Conference were equal to the task.
...departments and policy section of GOV.UK, one weekend my delivery manager Pete unilaterally deleted the backlog I had lovingly groomed. I was furious for weeks, but it turned out to...
The GOV.UK app went live in public beta in July 2025. Find out what’s been happening, and what’s coming next, on the GDS blog.