What we’ve learned from one year of Real User Monitoring data on GOV.UK
We do a deep dive into what we've learned from the Real User Monitoring (RUM) data that we started collecting in June last year.
We do a deep dive into what we've learned from the Real User Monitoring (RUM) data that we started collecting in June last year.
We explain what scroll tracking is, why the original scroll tracker wasn't fit for purpose, why we built a new one, and some of the complexities involved.
We’ve made design changes to the GOV.UK homepage to improve its accessibility and make it a better user experience for the millions of people that visit it every week.
How we trialled and standardised a new automatic deployment process for GOV.UK, which we're now rolling out across the platform.
More than 50 pieces of immigration guidance had to be updated last year. Here’s how we did it.
In this blog post we explain how Real User Monitoring (RUM) gives us an understanding of why a page is performing badly and how to fix it.
Read about the user research and testing behind how we created our tool to improve the ‘starting a business’ whole user journey.
The GOV.UK roadmap has been updated to reflect our 2021 to 2022 plans - find out what’s changed.
We’ve been working on how to scope improving the starting and sustaining a business whole user journey, a big, complex space. Here are 5 lessons we’ve learned.
We're looking at how we can improve the user journey for starting and sustaining a business. This is a huge area to look at - here’s how we scoped what we could improve.