In the first 2 quarters of 2017 to 2018, some of GOV.UK’s content designers led improvement projects with government departments on specific content areas. The goal was to improve our understanding of user needs and iterate content to meet those …
When a new digital service is ready to be launched, GDS works with the department or agency behind it to create a starting point for the service. This is the point where a user moves from finding out information on …
We’re working to design, document, and prepare to support a public API for GOV.UK content. We are inviting expressions of interest from those who want to publish GOV.UK content elsewhere, or use GOV.UK content to build things, so that we …
We want to work better with other content designers across government working on GOV.UK, so we're inviting content designers from across government to come and work with us.
When we change content on GOV.UK we tell our government colleagues that, “It should be live in about 20 to 30 minutes.” Here’s why.
The Insolvency Service approached us last year with the idea of creating some content to help people in debt find out what options are available to them. We thought it would be useful too, and suggested we develop it together. …
In December last year we were visited by members of the Norfolk and Suffolk Constabularies, the Surrey Police and the Office of the Police and Crime Commissioner of Norfolk. Here’s what they said about their visit and how they’ve used …
This is a summary of what's changed in the content and publishing guidance over the last month. It's to help everyone stay up to date and understand why we've made changes.
The content team is dealing with more requests than ever before, and there wasn't a small amount to begin with. Liz Lutgendorff’s post from last December on the content team’s year in numbers gives you a sense of the amount …
In the GOV.UK content team we spend 20% of our time on ‘improvement themes’ where we iterate content based on data and user feedback. We identify content that needs improving by working with performance analysts, user researchers and analysing feedback …
GOV.UK is moving to be multi-channel. Learn more about our priorities by reading our strategy for growth.
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