Designing GOV.UK Chat for the GOV.UK app
Designing GOV.UK Chat for the GOV.UK app
Learn how we designed GOV.UK Chat to integrate into the GOV.UK app and the improvements we made based on user insights.
Introducing a simpler, data-informed publishing experience
Posted by:
Robert Rockstroh, GOV.UK Policy & Strategy Manager, Government Digital Service (GDS), Posted on:
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Categories:
Content, Product changes
...A prototype of the features of the new markdown editor Accessing content data Our content data tool will provide publishers and organisations across government with the data they need to...
How we're improving publishing times
Posted by:
Steve Messer - Product Manager, GOV.UK and Deborah Chua, Posted on:
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Categories:
Product changes, Vision and plans
For the past few weeks, we've been working on making improvements to the GOV.UK publishing pipeline. Here's what we've done so far and what's coming next.
Changes to organisation pages for both publishers and users
Posted by:
Ganesh Senthi, Senior Product Manager, GOV.UK Data Labs, Posted on:
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Categories:
Product changes, Vision and plans
Over the coming months, we are working to improve sections of GOV.UK that relate to government departments and agencies (what we define as ‘organisations’).
Running a content improvement project
Posted by:
Polly Green - Senior Content Designer, GOV.UK, Posted on:
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Categories:
Content, Working with us
In the first 2 quarters of 2017 to 2018, some of GOV.UK’s content designers led improvement projects with government departments on specific content areas. The goal was to improve our understanding of user needs and iterate content to meet those …
Firebreaks on GOV.UK
Posted by:
Alan Wright and catherinegordy, Posted on:
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Categories:
GDS team, How we work, What we're working on
Firebreaks on GOV.UK are similar to Google’s 20% time or Spotify’s hack week. For 1 week every 3 months, teams disband and everyone is given a chance to have some self-directed time to improve GOV.UK. We’ve had 3 firebreaks now: …
Incident roundup - part 3
This post is a roundup of 5 incidents that GOV.UK encountered between August 2017 and February 2018.
What we learnt from creating API documentation
One of the objectives of our Q2 mission was to create documentation for the GOV.UK content application programming interface (API). This is a public API that allows machines to access and republish GOV.UK content. Before we started the project The …
Bringing email back in house
Over three quarters of a million people use GOV.UK emails to find out when content is published or updated on the site. We used to use an external service to send these. We've built a system using GOV.UK Notify, a …
How we do team selection on GOV.UK
This post explores how we plan who works on which team on GOV.UK, and how that process has evolved throughout 2017-2018.
What we learned from a large scale content audit
We’ve been working closely with the Department for Transport (DfT) and its agencies to support them to improve their content and make it easier to find on GOV.UK. Here's what we’ve learned from doing an audit of 7,396 content items, …
Related content and links
Download the GOV.UK app
The GOV.UK app went live in public beta in July 2025. Find out how to download it for free on GOV.UK.