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Launching GOV.UK's new content and publishing guidance

he GOV.UK Content and publishing guidance homepage.

Launching GOV.UK's new content and publishing guidance

We’ve overhauled the GOV.UK content and publishing guidance. Find out what’s changed, why this is a major improvement for government publishers, and what we learned from testing.

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How we're improving publishing times

Posted by: Steve Messer - Product Manager, GOV.UK and Deborah Chua, Posted on: 10 September 2018 - Categories: Product changes, Vision and plans
Steve looking at the publishing pipeline on a whiteboard

For the past few weeks, we've been working on making improvements to the GOV.UK publishing pipeline. Here's what we've done so far and what's coming next.

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Changes to organisation pages for both publishers and users

Posted by: Ganesh Senthi, Senior Product Manager, GOV.UK Data Labs, Posted on: 14 June 2018 - Categories: Product changes, Vision and plans
Organisation management process

Over the coming months, we are working to improve sections of GOV.UK that relate to government departments and agencies (what we define as ‘organisations’).

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Running a content improvement project

Posted by: Polly Green - Senior Content Designer, GOV.UK, Posted on: 6 June 2018 - Categories: Content, Working with us
Trello board for planning improvement work

In the first 2 quarters of 2017 to 2018, some of GOV.UK’s content designers led improvement projects with government departments on specific content areas. The goal was to improve our understanding of user needs and iterate content to meet those …

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Firebreaks on GOV.UK

Posted by: Alan Wright and catherinegordy, Posted on: 3 May 2018 - Categories: GDS team, How we work, What we're working on
GOV.UK team looking at project work

Firebreaks on GOV.UK are similar to Google’s 20% time or Spotify’s hack week. For 1 week every 3 months, teams disband and everyone is given a chance to have some self-directed time to improve GOV.UK. We’ve had 3 firebreaks now: …

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Incident roundup - part 3

Posted by: Hong Nguyen, Posted on: 26 April 2018 - Categories: Incident reports

This post is a roundup of 5 incidents that GOV.UK encountered between August 2017 and February 2018.

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What we learnt from creating API documentation

Posted by: Emma Beynon and patrickopoosun, Posted on: 4 April 2018 - Categories: Product changes

One of the objectives of our Q2 mission was to create documentation for the GOV.UK content application programming interface (API). This is a public API that allows machines to access and republish GOV.UK content. Before we started the project The …

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Bringing email back in house

Posted by: Alan Maddrell, Posted on: 14 March 2018 - Categories: Product changes
Screenshot of new GOV.UK email

Over three quarters of a million people use GOV.UK emails to find out when content is published or updated on the site. We used to use an external service to send these. We've built a system using GOV.UK Notify, a …

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How we do team selection on GOV.UK

Posted by: Alan Wright, Posted on: 7 March 2018 - Categories: How we work
A team charter

This post explores how we plan who works on which team on GOV.UK, and how that process has evolved throughout 2017-2018. 

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What we learned from a large scale content audit

Posted by: Mark Green and Steph Wilson, Posted on: 23 February 2018 - Categories: Content
the content transformation team stand up meeting

We’ve been working closely with the Department for Transport (DfT) and its agencies to support them to improve their content and make it easier to find on GOV.UK. Here's what we’ve learned from doing an audit of 7,396 content items, …

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Making it easier for users to sign in to services

Posted by: Tom Hughes, Posted on: 21 February 2018 - Categories: Content
Example of a service sign in page

Last quarter, a multidisciplinary team explored how we can improve the transaction (or ‘start page’) content format. A start page marks the point in the user’s journey where they move from finding out information on GOV.UK to completing a transaction …

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Inside GOV.UK

A blog about running and improving GOV.UK, for anyone who is working on GOV.UK or interested in how the digital home of the UK government works. Written by the Government Digital Service team.

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