User insights help us to understand how we can develop GOV.UK to ensure it continues to meet people’s needs and work well for everyone. Learn about some of 2025’s main findings across the GOV.UK website, app and social media channels.
In early April we kickstarted our new 2017 to 2018 roadmap with a 2 week blitz period. As we formed new teams centralised around the roadmap missions, each team was given a single ‘must do’ task.
...to get to the page. They can then aggregate lists of content by page views, time since last update and format type. They can also see other data that is...
In the coming weeks, you will notice that it’s much quieter than usual on this blog and all the other blogs run by GDS. It’s because between midnight on Friday, 21 April and the general election on 8 June is …
We’ve posted before about what happens when things go wrong on GOV.UK, and how we classify and prioritise incidents on GOV.UK. This post is a roundup of 5 incidents that GOV.UK encountered between August and October 2016. It follows on …
We’ve posted before about what happens when things go wrong on GOV.UK, and how we classify and prioritise incidents on GOV.UK. Every incident teaches us something new about our technology or the way we communicate with each other.
We’re working to make tagging content to the new taxonomy a simple, routine step in the GOV.UK publishing process. The Finding Things team have been creating the first complete taxonomy for GOV.UK, starting with Education. This taxonomy powers a new …
GOV.UK is a busy programme. Every fortnight, we in the programme team check in with our teams to find out what they’ve been up to, what their blockers are, and what they need from us.
We held the fifth cross-government content conference - ConCon5 - in London on Wednesday 15 March. It was the biggest yet, with over 275 people attending on the day and...
...their International Discovery work. And last month, GDS ran 2 user needs workshop days with a number of our legacy site owners to demonstrate why we put users first and...
The Finding Things team have been working with the Department for Education and agencies to make it easier for people to find what they need on GOV.UK.
The GOV.UK app went live in public beta in July 2025. Find out what’s been happening, and what’s coming next, on the GDS blog.