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How information architects are helping to build GOV.UK’s future

Three information architects standing in front of a large screen displaying a presentation slide which reads: “World Information Architecture Day London 2025. 32 locations, 17 countries, 5 continents.”

How information architects are helping to build GOV.UK’s future

As we reflect on a successful event at GDS for World Information Architecture Day, find out how information architects’ work to classify, structure and consistently manage content is supporting GOV.UK’s ambitions.

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Rebuilding browse based on user needs

Posted by: Charlotte Clancy, Posted on: 14 July 2015 - Categories: Product changes

This week we’re launching a new section of GOV.UK: ‘childcare and parenting’. It contains existing content, organised in a different way: based on user need. Right now, it looks very similar to the rest of mainstream browse, but this is …

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GOV.UK high-level roadmap - Quarter 2, 2015

Posted by: Neil Williams, Posted on: 10 July 2015 - Categories: How we work, Product changes, Vision and plans

Following on from the recent trio of posts in which we talked about the operating context, team structure and goals for GOV.UK in 2015 to 2016, we’ve now completed the...

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Renaming ‘Topics’ in Whitehall publisher

Posted by: John Turnbull, Posted on: 7 July 2015 - Categories: Product changes

We blogged recently about the changes we’re making to the browse pages on GOV.UK. This is part of the work we’re doing to make it easier to find things. The next, small step is happening this week. The association (tag) …

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Improving content with anonymous feedback

Posted by: Jake Benilov and Persis Howe, Posted on: 29 June 2015 - Categories: Product changes, User insights

At the bottom of most pages on GOV.UK, we ask ‘Is there anything wrong with this page?’. We collect the responses anonymously, in our Feedback explorer tool, sometimes called Feedex. These responses help content designers and publishers fix what’s wrong …

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What we’re working on: 26 June 2015

Posted by: Neil Williams, Posted on: 26 June 2015 - Categories: What we're working on

...subtopic browse page URLs - this will help with subtopic namespace clashes (eg there's already a detailed guide at www.gov.uk/animal-welfare, so now we can have a /animal-welfare subtopic) and also...

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Improving content for display on mobile

Posted by: Nettie Williams, Posted on: 26 June 2015 - Categories: Best practice, How we work, User insights

GOV.UK will be 3 years old this October. So we decided it was time for a group of content designers to take a more detailed look at how GOV.UK works on mobile devices. We knew GOV.UK was designed to be …

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54 deployments in 1 day

Posted by: Lindsey Keighley, Posted on: 24 June 2015 - Categories: How we work
A mission patch sticker "keeping GOV.UK secure: rails updates June 2015"

Last Wednesday, GOV.UK’s team of 22 developers upgraded and re-deployed a record 54 applications in just 6 hours. This was to deal with a potential security threat discovered in the software we use (Ruby on Rails and some dependent libraries). On …

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Publishing official documents

Posted by: Liz Lutgendorff, Posted on: 22 June 2015 - Categories: Best practice

June and July are the peak times for publishing official documents, particularly annual reports and accounts. You must publish all official documents on GOV.UK - even if you’re an exempt agency (one that doesn’t normally publish on GOV.UK). This process …

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The goals for GOV.UK in 2015 to 2016

Posted by: Neil Williams, Posted on: 17 June 2015 - Categories: How we work, Vision and plans
Mission patch stickers on a GDS laptop

...clearer, faster access to government services and information. That means providing a single place for people to interact with government that’s as frictionless as possible, and which continuously improves. And...

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Product team changes to support users better

Posted by: Lindsey Keighley, Posted on: 17 June 2015 - Categories: How we work, Working with us

This post is part of a series. See the introduction here: New normal, new teams, new goals We’re restructuring the teams in our product group to reflect the new normal for GOV.UK. This post explains why we’re making changes, what …

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Inside GOV.UK

A blog about running and improving the GOV.UK website, for anyone who is working on GOV.UK or interested in how the digital home of the UK government works. Written by the GOV.UK Team

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