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The findings of our first generative AI experiment: GOV.UK Chat

A screenshot of the experimental GOV.UK Chat system. A user has typed in a question and the system is generating a response. The question reads “As a small business, do I need to charge VAT to people in Italy when I sell a service online?”

GOV.UK has run its first generative AI experiment to see how a Large Language Model (LLM) would work using GOV.UK content. Here are our early findings.

Updating GOV.UK when there is a machinery of government change

Three cogs of varying colours with individual icons in the middle of each cog. From left to right the icons are, a lightbulb, a power button and a briefcase.

You might’ve spotted a change in the number of government departments. Here’s how we supported this change, updated GOV.UK to reflect it and what we learned from doing so.