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Testing a new GOV.UK publishing application: Content Block Manager

A content block for Basic State Pension in Content Block Manager, showing the locations it is used across GOV.UK, instances it is used across locations, views in the last 30 days and organisations using the block, as well as title, description and lead organisation

Testing a new GOV.UK publishing application: Content Block Manager

We’ve built an application that allows GOV.UK publishers to create and reuse modular content. Find out how it works, what we’ve learned from testing and what’s next.

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Six lessons from GDS’s ‘Introduction to Content Design’ course

Posted by: Dawn Kofie - Content designer, Scottish Government and Content Community team, GDS, Posted on: 7 May 2020 - Categories: Content, Events
A screenshot of the sign-up page for the 'Introduction to Content design' course on Future Learn. It includes an image of 5 participants talking and sticking post-its on a wall, and a description of the course: "Discover the fundamentals of content design. Learn about user-centred content that's easy for everyone to understand and access".

GDS is launching an ‘Introduction to Content Design’ course on FutureLearn. Sign up now and read about one learner’s experience from the course pilot we ran last year.

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How we prioritise bug fixes on GOV.UK

Posted by: Steve Messer - Product Manager, GOV.UK and Adam Robertson, Product Manager - GOV.UK, Posted on: 25 October 2019 - Categories: How we work
Mission patch for Platform Health

Find out how the Platform Health team at GOV.UK introduced a prioritisation system for fixing bugs, how they iterated it, and how you can use their approach.

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Being a user researcher for a day

Posted by: Andy Sellick, Senior frontend developer, GOV.UK, Posted on: 18 September 2019 - Categories: User insights

User research helps us understand how people use GOV.UK and what we can do to improve their experience. Find out how a designer and a developer undertook pop-up research to test GOV.UK search on mobile devices.

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Updating GOV.UK during a reshuffle

Posted by: Polly Green - Senior Content Designer, GOV.UK and Hannah Mackay, Content Designer, GOV.UK, Posted on: 16 August 2019 - Categories: Content
GOV.UK ministers page

When a government reshuffle happens, a lot of changes need to happen across GOV.UK, quickly. Find out how GDS worked with colleagues across government to manage changes, and what we're doing to prepare for the next one.

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Improving content through journey mapping

Posted by: Katherine Dunn - Content Designer, GOV.UK, Matt Clear - Content Designer, GOV.UK and Gabrielle Acosta, Posted on: 7 August 2019 - Categories: Content

We've been applying the new Service Standard to content on GOV.UK. Find out how to map tasks within an end-to-end service to improve user journeys.

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Training algorithms to create related content links

Posted by: Ganesh Senthi, Senior Product Manager, GOV.UK, Posted on: 17 July 2019 - Categories: Content, Data, Finding things
A computer screen showing the coding behind the related links

We've been testing machine learning algorithms to suggest related links for our content pages. Find out what we've done and what's next.

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Making site search work smarter for users

Posted by: Steve Messer - Product Manager, GOV.UK, Posted on: 5 July 2019 - Categories: Finding things, Vision and plans
A view of the GOV.UK search dashboard showing number of users currently on GOV.UK and search terms used.

We're improving our site search on GOV.UK to be more reliable and relevant for users. Find out what we've done and what we plan to do next.

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Guest post: Why we deleted one of our most popular pages

Posted by: Spencer Ball - Content Designer, Race Disparity Unit, Posted on: 26 June 2019 - Categories: Content, Data
A screenshot of the ethnicity in the uk page

The Race Disparity Unit recently deleted one of their most popular pages. Find out how they used data to build a case for their decision.

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Helping content designers access GOV.UK data quickly and easily

Posted by: Polly Green - Senior Content Designer, GOV.UK, Posted on: 5 June 2019 - Categories: Content, Data
The Content Data tool search page on a laptop and on mobile. It shows that there are 472,638 items published on GOV.UK across all document types and all organisations. It shows 'page title', 'document type', 'unique page views' and 'users who found it useful' measures for the 9 most viewed pages.

We’ve launched a new tool called Content Data. It makes it a lot easier to find data about how GOV.UK content is performing. Find out about how it works and what you can use it for.

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Incident report: foreign travel advice email alerts not sent

Posted by: GOV.UK support team, Posted on: 3 May 2019 - Categories: Incident reports
GOV.UK Incident Report

We encountered an incident affecting travel advice email alerts in December 2018. Find out what happened and how we responded.

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Inside GOV.UK

A blog about running and improving GOV.UK, for anyone who is working on GOV.UK or interested in how the digital home of the UK government works. Written by the Government Digital Service team.

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