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How information architects are helping to build GOV.UK’s future

Three information architects standing in front of a large screen displaying a presentation slide which reads: “World Information Architecture Day London 2025. 32 locations, 17 countries, 5 continents.”

How information architects are helping to build GOV.UK’s future

As we reflect on a successful event at GDS for World Information Architecture Day, find out how information architects’ work to classify, structure and consistently manage content is supporting GOV.UK’s ambitions.

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Updating GOV.UK during a reshuffle

Posted by: Polly Green - Senior Content Designer, GOV.UK and Hannah Mackay, Content Designer, GOV.UK, Posted on: 16 August 2019 - Categories: Content
GOV.UK ministers page

When a government reshuffle happens, a lot of changes need to happen across GOV.UK, quickly. Find out how GDS worked with colleagues across government to manage changes, and what we're doing to prepare for the next one.

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Improving content through journey mapping

Posted by: Katherine Dunn - Content Designer, GOV.UK, Matt Clear - Content Designer, GOV.UK and Gabrielle Acosta, Posted on: 7 August 2019 - Categories: Content

We've been applying the new Service Standard to content on GOV.UK. Find out how to map tasks within an end-to-end service to improve user journeys.

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Training algorithms to create related content links

Posted by: Ganesh Senthi, Senior Product Manager, GOV.UK, Posted on: 17 July 2019 - Categories: Content, Data, Finding things
A computer screen showing the coding behind the related links

We've been testing machine learning algorithms to suggest related links for our content pages. Find out what we've done and what's next.

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Making site search work smarter for users

Posted by: Steve Messer - Product Manager, GOV.UK, Posted on: 5 July 2019 - Categories: Finding things, Vision and plans
A view of the GOV.UK search dashboard showing number of users currently on GOV.UK and search terms used.

We're improving our site search on GOV.UK to be more reliable and relevant for users. Find out what we've done and what we plan to do next.

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Guest post: Why we deleted one of our most popular pages

Posted by: Spencer Ball - Content Designer, Race Disparity Unit, Posted on: 26 June 2019 - Categories: Content, Data
A screenshot of the ethnicity in the uk page

The Race Disparity Unit recently deleted one of their most popular pages. Find out how they used data to build a case for their decision.

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Helping content designers access GOV.UK data quickly and easily

Posted by: Polly Green - Senior Content Designer, GOV.UK, Posted on: 5 June 2019 - Categories: Content, Data
The Content Data tool search page on a laptop and on mobile. It shows that there are 472,638 items published on GOV.UK across all document types and all organisations. It shows 'page title', 'document type', 'unique page views' and 'users who found it useful' measures for the 9 most viewed pages.

We’ve launched a new tool called Content Data. It makes it a lot easier to find data about how GOV.UK content is performing. Find out about how it works and what you can use it for.

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Incident report: foreign travel advice email alerts not sent

Posted by: GOV.UK support team, Posted on: 3 May 2019 - Categories: Incident reports
GOV.UK Incident Report

We encountered an incident affecting travel advice email alerts in December 2018. Find out what happened and how we responded.

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Building and testing the new Content Publisher

Posted by: Ben Hazell, Posted on: 23 April 2019 - Categories: Content, Product changes
Screenshot of the Content Publisher interface

We’re building a new interface for civil servants to publish content on GOV.UK. Find out about how we're doing it and how you can get involved.

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Incident roundup - August 2018

Posted by: GOV.UK support team, Posted on: 3 April 2019 - Categories: Incident reports
GOV.UK Incident Report

We're committed to blogging about every severity 1 or severity 2 incident on GOV.UK. Here's a roundup of 4 incidents that GOV.UK encountered in August 2018.

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Why we created a Platform Health team on GOV.UK

Posted by: Martin Lugton, Posted on: 27 March 2019 - Categories: Best practice, How we work
4 people sitting around a table with laptops looking at a screen.

We've created a Platform Health team to look after GOV.UK's infrastructure. Find out about how the team works, its goals and its contribution to GOV.UK.

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Inside GOV.UK

A blog about running and improving the GOV.UK website, for anyone who is working on GOV.UK or interested in how the digital home of the UK government works. Written by the GOV.UK Team

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