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Why GOV.UK APIs are changing and how you can get involved

A blue circle contains the initialism API. Arrows from the circle point to illustrations representing the GOV.UK website, the GOV.UK app, services on GOV.UK, GOV.UK Chat, GOV.UK Search and GOV.UK Agents

Why GOV.UK APIs are changing and how you can get involved

We’re exploring how the application programming interfaces (APIs) that deliver content for GOV.UK could evolve to better support an experience spanning multiple digital channels. Find out what we’re doing and why we want to understand more about our users.

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How Real User Monitoring will improve GOV.UK for everyone

Posted by: Matt Hobbs, Head of Frontend Development at the Government Digital Service (GDS), Posted on: 16 June 2021 - Categories: GDS team, How we work, Product changes
A person using a laptop with the screen displaying the GOV.UK homepage.

In this blog post we explain how Real User Monitoring (RUM) gives us an understanding of why a page is performing badly and how to fix it.

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Incident report: GOV.UK outage on 8 June 2021

Posted by: GOV.UK support team, Posted on: 11 June 2021 - Categories: Incident reports
GOV.UK Incident Report

On 8 June 2021 GOV.UK had an outage. Here’s what happened and how we responded.

Read more of Incident report: GOV.UK outage on 8 June 2021 - 4 comments

How we are creating a product to help new business owners

Posted by: Martin Lugton, Lead Product Manager, GOV.UK, at Government Digital Service (GDS), Posted on: 2 June 2021 - Categories: GDS team, How we work, Product changes, What we're working on
A laptop with “Check the next steps for your limited company” on its screen.

Read about the user research and testing behind how we created our tool to improve the ‘starting a business’ whole user journey.

Read more of How we are creating a product to help new business owners - 1 comment

Working in data, insight and user research roles at GOV.UK

Posted by: Tina Mermiri, Head of User Data and Insights at GOV.UK, Government Digital Service, Posted on: 28 May 2021 - Categories: GDS team, Working with us
Two people in a workshop with a laptop opening showing a page on GOV.UK

Over 2021 to 2022, we’re hiring lots of data and insight specialists to realise our ambitious plans. Find out more about our work, the team and what roles are coming up.

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We’ve updated our roadmap for 2021 to 2022

Posted by: Leanne Cummings, Deputy Director for Portfolio Delivery on GOV.UK, Government Digital Service, Posted on: 24 May 2021 - Categories: GDS team, How we work, What we're working on
GOV.UK Roadmap with the icon

The GOV.UK roadmap has been updated to reflect our 2021 to 2022 plans - find out what’s changed.

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Five lessons from how we approached scoping a whole user journey

Posted by: Ignacia Orellana, Lead Service Designer at GDS, Posted on: 4 May 2021 - Categories: Best practice, GDS team, How we work, What we're working on
2 women looking at sticky notes on a wall

We’ve been working on how to scope improving the starting and sustaining a business whole user journey, a big, complex space. Here are 5 lessons we’ve learned.

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Scoping the “starting and sustaining a business” whole user journey

Posted by: Ignacia Orellana, Lead Service Designer at GDS, Posted on: 28 April 2021 - Categories: How we work, What we're working on
A laptop showing a presentation slide with the words “Starting & Sustaining a Business on GOV.UK.”

We're looking at how we can improve the user journey for starting and sustaining a business. This is a huge area to look at - here’s how we scoped what we could improve.

Read more of Scoping the “starting and sustaining a business” whole user journey - 3 comments

We’re hiring more technologists for GOV.UK

Posted by: Himal Mandalia, Head of Technology at GOV.UK, Government Digital Service (GDS), Posted on: 9 April 2021 - Categories: GDS team, Working with us
A group of people sitting down at tables in a room looking at laptops.

We’re hiring developers, technical architects and site reliability engineers for the next chapter of GOV.UK: dynamic content and personalisation. Come join us.

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4 tips when applying for a job at GOV.UK

Posted by: Rachel Tsang, Deputy Director, GOV.UK Governance and Assurance and Ross Ferguson, Deputy Director, GOV.UK Portfolio Delivery, Posted on: 31 March 2021 - Categories: GDS team, Working with us
Come because of the work, stay because of the people

Learn 4 tips to make sure you have the strongest application you can when you apply for a job at GDS and GOV.UK.

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Reflections on the GOV.UK accounts trial so far

Posted by: Maxwell Riess, Product Manager and Daisy Wain, Lead Performance Analyst, Government Digital Service, Posted on: 16 March 2021 - Categories: Data, What we're working on
A laptop showing a user’s homepage when they’ve logged into their GOV.UK account.

The GOV.UK account trial has been running since November, and here’s what we’ve learned so far.

Read more of Reflections on the GOV.UK accounts trial so far - 5 comments
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Inside GOV.UK

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