Designing GOV.UK Chat for the GOV.UK app
Designing GOV.UK Chat for the GOV.UK app
Learn how we designed GOV.UK Chat to integrate into the GOV.UK app and the improvements we made based on user insights.
Using accounts to personalise the user experience on GOV.UK
Posted by:
Leanne Cummings, Deputy Director for Portfolio Delivery on GOV.UK, Government Digital Service, Posted on:
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What we're working on
GOV.UK is thinking about ways that we can make it easier for users to interact with government. This post looks in a bit more detail at a key strand of this work - the exploration of a GOV.UK account
Deputy Director job opportunities with GOV.UK at the Government Digital Service
...to think round an issue and do the intellectual ‘heavy lifting’ on consequences and what something will really mean in reality Think deeply on topics, and enjoy doing so Are...
We’ve updated the GOV.UK proposition
Posted by:
Thomas Moore, Policy & Strategy Manager, Catriona Fraser, Product Manager, Search, GOV.UK and Ben Walden, Policy & Strategy Advisor, Posted on:
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How we work
We’ve recently updated the GOV.UK proposition, which sets out what government information and services should go on the GOV.UK website. Find out what we’ve changed and why.
One graph to rule them all
Posted by:
Felisia Loukou, Data Scientist and Dr Matthew Gregory, Lead Data Scientist at GDS, Posted on:
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Data
GOV.UK Data Labs tells the story of the Discovery phase of building a Knowledge graph, which we call govGraph. This graph representation of GOV.UK content and its relationships to other government ‘things’ has powered apps and insights. We are now leveraging Natural Language Processing to enrich the graph further.
Improving the mobile experience on GOV.UK
Posted by:
Stephen McCarthy - Head of Design, GDS and the cross-government design community, Posted on:
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Product changes
What do we mean when we talk about being mobile first? This blog post outlines how we are improving GOV.UK to better meet the needs of users on mobile devices.
New job opportunities with GOV.UK at the Government Digital Service
Posted by:
Chucks Iwuagwu - Head of Delivery, GOV.UK, Posted on:
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GDS team, Working with us
GDS needs more talented people to help us achieve our vision for the future of GOV.UK. Find out what roles will be available and what it's like to work in GOV.UK.
The 2020 to 2021 GOV.UK roadmap
Posted by:
Leanne Cummings, Deputy Director for Portfolio Delivery on GOV.UK, Government Digital Service, Posted on:
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What we're working on
The GOV.UK team at GDS has launched our roadmap for 2020 to 2021. Find out what we’re looking to accomplish in the coming period, and hear about our priority areas of work.
Six lessons from GDS’s ‘Introduction to Content Design’ course
Posted by:
Dawn Kofie - Content designer, Scottish Government and Content Community team, GDS, Posted on:
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Content, Events
GDS is launching an ‘Introduction to Content Design’ course on FutureLearn. Sign up now and read about one learner’s experience from the course pilot we ran last year.
How we prioritise bug fixes on GOV.UK
Posted by:
Steve Messer - Product Manager, GOV.UK and Adam Robertson, Product Manager - GOV.UK, Posted on:
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How we work
Find out how the Platform Health team at GOV.UK introduced a prioritisation system for fixing bugs, how they iterated it, and how you can use their approach.
Being a user researcher for a day
User research helps us understand how people use GOV.UK and what we can do to improve their experience. Find out how a designer and a developer undertook pop-up research to test GOV.UK search on mobile devices.
Related content and links
Download the GOV.UK app
The GOV.UK app went live in public beta in July 2025. Find out how to download it for free on GOV.UK.